Terms & Conditions

Due to the possibility of shipping company damages, please write on the bill of lading (BOL) “possible concealed damage” at the time of delivery. All damage must be reported to us within 3 days along with a copy of the BOL that states the above; failure to do so will void any ability for a claim through the freight company. Please save all ATM packaging as you are responsible to repackage a damaged ATM for return shipment.

Authorization for Hardware Payment (does not apply to Rental Program)

You hereby authorize Atlantic Processing and its financial institution, to initiate and/or transmit one (1) automatic clearing house (ACH) debit entry to your account or one (1) credit card charge, depending on the preferred payment method. The parties agree and understand that an ACH authorization is for a single debit entry only (a credit entry shall only be authorized for a single reversal related to this transaction). The customer acknowledges that the purpose of this ACH release or credit card charge is for the payment to Atlantic Processing for the one-time provision of goods or services from Atlantic Processing to the customer and that this constitutes a valid business relationship between the two parties. The Customer agrees to indemnify and hold Atlantic Processing and/or Partner’s financial institution harmless from any and all claims associated with compliance with the aforementioned single use ACH authority or credit card charge. For ACH payments, the customer agrees to provide a voided check to properly validate customer’s account and routing numbers.

Authorization for Recurring Monthly Service Payment

You hereby authorize Atlantic Processing and its financial institution, to initiate and/or transmit multiple automatic clearing house (ACH) debit entries to your account or multiple credit card charges, depending on the preferred payment method for each device/connection. The parties agree and understand that the ACH authorization is for multiple debit entries (a credit entry shall only be authorized for a reversal related to this transaction) or multiple credit card charges, depending on the payment method set up for each device/connection. Customer acknowledges that the purpose of this ACH release or credit card charge is for the payment to Atlantic Processing for multiple provisions of goods or services from Atlantic Processing to the customer and that this constitutes a valid business relationship between the two parties. The customer agrees to indemnify and hold Atlantic Processing and/or customer’s financial institution harmless from any and all claims associated with compliance with the aforementioned multiple use ACH authority or credit card charges. For ACH payments, the customer agrees to provide a voided check to properly validate customer’s account and routing numbers. The customer agrees that payments will be automatically collected on a monthly basis starting from the date of the initial hardware sale, and will continue in perpetuity unless the customer submits a formal deactivation request following the guidelines found on the Atlantic Processing website.

NSF/Bounced Payments/Disputes

In the event that any payments received are returned from your bank or credit card, a $35.00 fee will be imposed. You have 3 business days to rectify the situation or your account may be subject to suspension. Any subsequent returns from your bank will be subject to a $50.00 fee. Any disputed transactions will result in the immediate deactivation of the device/connection, and upon any request to turn equipment back on (once account is current) there will be a $25.00 fee imposed (see section below).

Deactivation/Reactivation Requests (does not apply to Rental Program)

Deactivation requests will be processed for a $25.00 fee. An additional $25.00 reactivation fee will be applied for subsequent reactivation requests.