ATMs have become an essential part of today’s banking, providing instant access to cash and a diversity of financial services all around the clock. But for many people — particularly those using them for the first time and those moving from in-person banking — they can be intimidating to approach. Knowing how to properly use the ATM not only saves time but also prevents mistakes and keeps your financial information protected.
Atlantic Processing: A better ATM experience for your customers. We provide financial institutions, retailers, and property management companies with the finest in ATM service. In addition to showing you how to use an ATM, this article provides tips and advice on how to use it safely, the most common mistakes to avoid, and the role our service plays in how beneficial these kiosks are to the public.
Why Understanding ATM Use Matters
Whether you’re getting money, running a balance inquiry, or making a deposit, using an ATM is a quick and easy choice. But a mishandled deposit can lead to a delayed transaction, a machine error, or even a security risk. That’s why Atlantic Processing values consumer education just as much as efficient machine service and maintenance.
ATMs today do much more than dispense cash. Featuring cardless services, multilingual functionality, support for bill payments, and even crypto support at some branches, they are powerful financial hubs. Knowing how to use these features is what matters most in processing your ATM.
How to Use ATM Machine: Step-by-Step Guide
Here are the fundamental steps to understand, so you walk up to any ATM with confidence.
Locate a Secure ATM
Never use an ATM that is in a secluded area. In every dirty it has to be in a well-lit, conspicuous place; if possible, it should be inside a bank, a store, or a merchant like Atlantic Processing. Avoid machines at night or in secluded spots.
Insert or Tap Your Card
ATMs generally recognize both the traditional magnetic strip and chip cards. Some up-to-date machines even have NFC (Near Field Communication) functionality so you can tap your phone or card to it instead of having to swipe a card.
Authenticate Your Identity
When you put in your card or tap your device, the ATM will ask for your PIN (Personal Identification Number). Cover the keypad with your hand so that your code can’t be captured by shoulder surfers or a hidden camera.
Select a Transaction Type
Common options include:
- Withdraw Cash
- Deposit Cash or Checks
- Check Balance
- Transfer Funds
- Print Mini Statement
Use the on-screen keys or the touchscreen alternatives to choose what you want to do.
You must follow the instructions on the transaction you have selected.
To withdraw funds, simply enter the amount you want to withdraw and follow the prompts. For deposits, when directed, please insert the cash or check into the proper opening provided. Never take your card out before the machine has completed the transaction.
Collect Your Receipt and Card
Upon completion of your transaction, the ATM will deliver your receipt (if you requested one), and your card. Some machines will inquire if you want to conduct another transaction — choose no if you’re finished.
Leave Promptly and Safely
Take all cash, cards and receipts before you leave the machine. Don’t loiter, especially in crowded or less secure spaces.
ATM Safety And EfficiencyÂ
Knowing how to use an ATM safely is more than just following prompts. Here are recommendations for how to stay safe:
Inspect the Machine
Inspect for signs of tampering, including loose card slots, and loose or extra attachments on the face of the terminal. These could indicate skimming devices.
Don’t Share Your PIN
And no matter how helpful someone may seem, do not share your PIN with anyone. Learn it by rote, and pass on from it.
Be Cautious at Night
Always use ATMs in well-lit, safe locations. Use machines in well-travelled places or at busy times if you can.
Check Your Surroundings
Remain cognizant of who is near you. If something seems awry, go with your gut and head to another ATM.
Review Transactions Regularly
Log in to your banking app or online account to confirm that transactions correspond to your receipts and expectations. Report any discrepancies immediately.
Atlantic Processing: Changes the Way You Use the ATM for the Better
We’re a company that focuses on key elements of ATM service so that customers can have confidence, increased revenue, and 24/7 accessibility. As a reliable service provider to America’s banks and businesses, we provide:
Regular Maintenance & Upgrades
We maximise your ATM* fleet uptime, software, and hardware.
Real-Time Monitoring
Our systems monitor all of our machines 24/7 to identify and resolve issues, fill cash, and minimize downtimes.
Custom Branding and Interface Solutions
Deliver a native brand experience across the customer journey, from onboarding to the transaction flow.
Compliance and Security
We deliver everything with the latest encryption protocols and ensure all machines are PCI compliant.
We also provide guidance materials, such as this guide, to assist end-users in adopting the best practices for the use of ATMs safely and efficiently.
The Future of ATM Use
ATM technology continues to evolve. There’s a lot being done with ATMs, such as biometric authentication and contactless, app-based withdrawals, and even converting cryptocurrencies.
Atlantic Processing is leading the way in this evolution. From making a conscious decision to put next-gen hardware at the core of our platform, to doubling down on the importance of our software to not only our services, but also to how everyone perceives those services, we are thinking about what the ideal ATM service would be for us, and what form it might take for companies wishing to stand out in user experience optimized technology.
Conclusion
Knowing how to use an ATM makes it possible to have more control over your money, less exposure to card fraud and machine errors, and prevents user error. No matter if you are a novice or a frequent user, when you are a new banking customer, the ability to use proper etiquette, learn safety tips, and know what offerings are available to you can make it quicker and simpler to handle your banking.
While ATM services advance, you can continue relying on Atlantic Processing to deliver durable, secure, easy-to-use machines nationwide. Whether you’re a business seeking to deliver an enhanced customer experience or a financial institution looking to transform your ATM network, we can help you.
Do you want to maximize your ATM experience, or do you need ATM services for your business that you can depend upon? Get in touch with Atlantic Processing to discover how we can take your ATM solutions to the next level with advanced technology, premium service, and unrivaled knowledge. We’re a great place to start your ATM success.